That seems to have worked for several people.
I just did this and my drive works again on Catalina! From there, you’ll be greeted with options to update your security settings which include options to (1) remove your password, (2) set a new password, (3) add auto-unlock to your computer, and a few other items.īefore updating your security settings, you’ll need to enter your password one more time before saving.
It will then prompt you to enter your Passport password. Back Up Automatically The My Passport drive comes equipped with WD Backup software to help make sure your photos, videos, music and documents don’t get lost. WD Community WD Drive Unlock - Upgrade / Removal WD External Drives WD Portable Drives sajdude December 21, 2014, 1:50pm 1 Hi, I have a WD My Passport 1TB. There is a 'virtual CD' visible from Windows when the drive is locked, which contains an unlocker.exe file that can password-unlock the drive under Windows. I tried to upgrade the WD Drive Unlock program as its old and has issues but to no avail. The Windows-accessible files (NTFS) are backed up on an encrypted WD passport 4 GB usb drive. I can confirm that WD Security is installable AND does work on MacOS Catalina on MacBook Pro (late 2014) models! I have a WD My Passport 1TB USB 3.0 portable drive (Model - WDBBEP0010BBK-03) and it comes with an old and outdated program for the drive security called WD DriveUnlock instead of WD Smartware. Here’s a link to the WD security download for Mac: The WD security only puts a password on the hard drive. I have tried the WD utilities, WD Discovery, and WD Security. I tried the password I had before the upgrade and it still wont unlock. When I upgraded to an OS, the hard drive suddenly got locked up. I found this post on the WD forums, which appears to be discussing the same issue with the Passport not unlocking. I have a WD My Passport for MAC 1 TB hard drive. Have you tried updating the hard drive’s software?
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